It’s Not Me, It’s You

San Francisco IT support can be some of the best in the world, and it should be. If it’s not, what are you doing paying for it? San Francisco is a prime mover and shaker in the tech industry these days. Silicon Valley is producing technological breakthroughs that are fundamentally changing the world. So, if you’re getting sub-par IT in this portion of the country‚Ķ what are you doing? You’re wasting your money.

Sure, better IT may come with a higher price tag, but collateral savings are so much higher with good IT, as is profitability, that you get what you pay for: optimization that is trustworthy. So, when it’s time to upgrade, don’t mince words: tell the professional “partner” in your business “relationship” that it’s time to see “other people,” metaphorically speaking, and find yourself some better tech support. Several things you can look at to help you determine whether it’s time to make the switch include:

  • An antiquated break-fix model of support
  • Too much downtime
  • No cloud provisions

An Antiquated Break-Fix Model of Support

San Francisco IT support that only provides break-fix services is beneath you. Certainly, there are scenarios where such support is recommended, but most of those scenarios have a very low ceiling. That is to say: as your business expands, keeping such solutions will actually end up costing you much more. This is because break-fix solutions don’t provide services until a problem arises that compromises your operations. Meanwhile, managed services identify problems before they start so that systems maintain prime operational capacity for longer periods of time.

One of the best analogies is periodic maintenance on a car. If you always change the oil, you can run the engine for a long time. If you don’t, you’ll get half to a tenth of the possible use, depending on your vehicle’s make, model and year.

It’s not totally bad for an MSP to provide the break-fix option, but an IT group that only has this option likely provides sub-par services that will end up being more expensive for your company collaterally.

Too Much Downtime

Modern innovations in technology can almost eliminate downtime entirely. Granted, there’s no such thing as a perfect solution because there is no true perfection in this world— but you can get pretty close with the right MSP. Through cloud solutions, like network mirroring, continuous monitoring and support, maintenance, troubleshooting and automatic patches working in conjunction with security updates, it’s very possible to substantially reduce downtime. If you’re experiencing more than 13 hours a year regularly, perhaps it’s time to find a better MSP.

No Cloud Provisions

Cloud computing can make it possible for you to totally outsource internal networks and applications, additionally allowing you to “float” your office with secure BYOD solutions utilizing DaaS and multi-factor authentication. If your MSP doesn’t provide cloud computing, you’re losing money and competitive ability.

Forging a New IT Relationship

Starting a new relationship with a San Francisco IT support firm on the cutting edge is eminently recommended. At On Time Tech, we offer cloud support, solutions that can reduce downtime and managed services. Contact us for top-tier tech solutions worthy of the region and likely to increase your profitability while decreasing your expenses.