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The flexibility of our services allows your business to share network management in a variety of areas. Co-Manage IT services bring extended capabilities to your internal IT network by allowing us to partner with your network.

Cyber security, computer security or IT security is the protection of computer systems from the theft and damage to their hardware, software or information, as well as from disruption or misdirection of the services they provide. Cyber security includes controlling physical access to the hardware, as well as protecting against harm that may come via network access, data and code injection. Also, due to malpractice by operators, whether intentional or accidental, IT security is susceptible to being tricked into deviating from secure procedures through various methods.

Managed services is the practice of outsourcing on a proactive basis management responsibilities and functions and a strategic method for improving operations and cutting expenses. The managed services provider (MSP) is the service provider delivering the managed services. The client and the MSP are bound by a contractual, service-level agreement that states the performance and quality metrics of their relationship.

Information Technology is evolving at an exponential rate and with it, so does the maintenance required to keep it functioning at its full potential. Via Consulting and Management & using Monitoring technology, tech services can provide hardware and software and network management services for you, helping to keep your data safe, your systems operating smoothly, and your business running reliably.

Managed services is the practice of outsourcing on a proactive basis management responsibilities and functions and a strategic method for improving operations and cutting expenses. The managed services provider (MSP) is the service provider delivering the managed services. The client and the MSP are bound by a contractual, service-level agreement that states the performance and quality metrics of their relationship.

The vCIO collaborates with and advises clients’ IT departments and performs the same functions as a conventional CIO. Those duties include formulating strategic IT goals, planning the IT budget, analyzing and reworking business processes and facilitating technology changes. The vCIO can help customers maintain their IT infrastructure — keeping the lights on — but can also provide more-forward looking services.

Ransomware is a type of malicious software from cryptovirology that threatens to publish the victim’s data or perpetually block access to it unless a ransom is paid. Ransomware attacks are typically carried out using a Trojan that is disguised as a legitimate file that the user is tricked into downloading or opening when it arrives as an email attachment.

Everything usually goes well until an unexpected event occurs like an unplanned outage with little explanation, debatable charges, or negative comments from your employees about the poor service they’re experiencing from the managed services provider. Technology is not perfect and unplanned events do occur, what matters is how your MSP handles the situation and the customer’s experience. Technology is not perfect and unplanned events do occur, what matters is how your MSP handles the situation and the customer’s experience

Office 365 is the brand name Microsoft uses for a group of subscriptions that provide productivity software and related services. For consumers, the subscription allows the use of Microsoft Office apps on Windows, macOS, iOS, Android and Windows 10 Mobile, provides storage space on the OneDrive file hosting service, and grants 60 Skype minutes per month. For business users, Office 365 also offers service subscriptions for e-mail and social networking services through hosted versions of Exchange Server, Skype for Business Server, SharePoint and Office Online, integration with Yammer.

In recent years there’s been a surge in the adoption of managed IT services by small to midsized business (SMB) owners. More and more business owners and IT decision makers are seeing the value that managed service providers (MSPs) bring to the table.

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