What steps should I take if my Microsoft operating system support is ending in January 2020? Windows 10 support is ending January 2020 essential steps to take
Microsoft is ending support for a number of operating systems and software packages starting January 2020. What does end of support (EOS) mean? Your computers and network will no longer receive software patches or security updates. You won’t be able to access paid telephone or online support for bugs or problems. The biggest threat with Microsoft EOS is security. Without security updates, your system will be much more vulnerable to hackers.
You can access a complete list of programs on Microsoft’s EOS site. A partial list of programs ending support in January 2020 include:
Microsoft’s January 2020 EOS will affect operating systems and server programs as well as programs that use the operating system. Your business could be using essential programs that run on the operating system. These are LOB (Line of Business) programs.
Your LOB programs could include:
Could your LOB programs stop working if you don’t upgrade your Microsoft OS or server suite of programs? Yes: you could experience significant downtime due to bugs, glitches, and security problems.
If you already have an MSP and they haven’t talked to you about Microsoft’s EOS in January 2020, you might have a newer OS or server that won’t be part of this EOS. Microsoft is currently providing five years of standard support and 10 years of extended support for its products.
If you don’t have an MSP, Microsoft’s EOS offers you an opportunity to contact one. MSP’s have already handled many upgrades and migrations based on Microsoft’s EOS process. You should interview several MSP’s to find out which one is most qualified to help your business. Look for an MSP who’s got experience with your business’s software needs. Look for an MSP who can communicate clearly. Another plus? A provider with good people skills who’s experienced in working with people who’ll need to start using upgraded software. The security risks involved with failing to upgrade older Microsoft operating and server systems are too great to put off upgrades or allow people to continue to use old, outdated software that’s out of support.
Once you’ve selected the MSP that’s right for you, sit down with them and establish a plan for your options for upgrading your OS and essential LOB software and apps. More Microsoft programs are set for EOS later in 2020. Begin the process now to ensure a smooth transition.