Support Desk Technician
Duncan brings 18 years of experience in the IT industry to our team here at On Time Tech. He has been working with OTT since 2016 as a Support Desk Technician and assists with end user and server support. Duncan really enjoys working with and interacting with our clients, whether it is via the virtual world or conversing with and assisting clients on the phone. He has always been interested in IT but started his career as an International Customs Clearing and Forwarding Liaison, which involved importing of various goods, as well as exporting. Not long after he was called upon at the office where he worked for IT-related problems, he was transferred to the IT Department and became A+, Microsoft & Linux + Certified, and maintained their WAN for 14 years.
He is experienced in various Microsoft technologies from server to end user, as well as Linux and some Apple Mac. He enjoys a good challenge, and enjoys the exercise behind piecing together technology for the end user to obtain what he/she needs.
When not sitting in front of his pc, he’s outside playing cricket with his 3 kids, sitting at the beach with the family, or taking them around the block a few times on a motorcycle which the whole family generally enjoys.