outlook crashing

Microsoft’s recent Patch Tuesday brought four critical updates, as well as eight important updates, in an attempt to resolve 54 reported vulnerabilities found in Microsoft Windows and Microsoft Office. KB 3097877, part of security bulletin MS15-115, was found to cause a multitude of issues for those using Outlook, including the following:

  • Crashing when opening web-formatted (HTML) emails
  • Black screens when trying to log in
  • Other odd behaviours/general hangups

Upon discovering the issues, a spokesperson from Microsoft explained, “We are looking into reports from some customers who are experiencing difficulties with Outlook after installing Windows KB 3097877. An immediate review is under way.”

If you experienced issues as mentioned above, you’re likely extremely frustrated. We get that. Fortunately, Microsoft has reissued KB 3097877 to address the issues. A spokesperson expressed, “We recommend customers apply this update to help stay protected.”

There was no mention as to what the issues were caused by or why the update was faulty in it’s release, however, it’s vital to apply the reissued update as it’s designed to fix a series of flaws that could otherwise let attackers remotely execute code on your systems.

Need help making sure patches are applied in a timely manner? On Time Tech does that for you. Call (415) 294-5250 or email us at info@ontimetech.com to learn more about about managed IT services.

Author: Lance Stone, Date: 2015-11-13

On Time Tech is your One Click & Fixed San Francisco Managed IT Services & IT Support Company.

We’ve Got the “One Click & Fixed” IT Solutions Your California Business Needs

These days, people are looking for convenience in computer support services that don’t waste their time [..]

Read More

The Benefits of Using IT Managed Services 

Discover the many benefits of partnering up with an IT Managed Service Provider. Today, many businesses a[..]

Read More

On Time Tech Makes List of Top 100 Small Business Managed Service Providers Worldwide

The team of IT experts at On Time Tech is thrilled to announce that they have been recognized as one of th[..]

Read More