Stangenes Industries is a leading manufacturing company in the design and production of High Voltage Pulse Transformers for High Power Electron Tubes and charging applications. Stangenes Industries strives to create innovative transformer designs and solid-state modulators and charging power supplies for their customers. When Stangenes Industries was looking for an IT support company to fill in after their internal IT person left, On Time Tech was the perfect choice!
As a multi-location designer and manufacturer located in Northern California and Southern California, Stangenes Industries has unique technology requirements associated with streamlining business processes and ensuring reliable communication amongst their two locations.
The Situation: A Need for an Experienced Outsourced Information Technology Department After Their Internal IT Person Left the Company
When their current internal IT person left the company, and they continued to struggle to find and keep knowledgeable and qualified internal IT personnel, they started searching for an experienced outsourced IT department to handle all of their IT needs in both locations. And as On Time Tech was highly recommended, they were the right choice for the job!
After visiting their office, On Time Tech offered a proposal. Once they started working together, the team of IT experts discovered that their previous internal IT person was neglecting to handle a lot of important issues. In fact, their technology was hanging by a thread and they didn’t even know!
The Resolution: “Client Care Services” to Resolve IT Issues, Upgrade Old Equipment, and Support Their Information Technology
On Time Tech’s team of IT experts got right to work, resolving IT issues, upgrading their old equipment, and backing up their business IT systems and data. Stangenes Industries now benefits from On Time Tech’s “Customer Care Services,” which includes a wide range of proactive planning, technology management, and support, such as:
- Quarterly strategic goal-setting meetings to keep their IT plan aligned with their short and long term business objectives.
- Budget planning to keep their IT expenses within budget while helping them make the most of their IT investment.
- Unlimited help desk support to address any IT-related questions, concerns, or issues that may arise.
- Anti-virus and spyware management to protect against emerging security threats, including malware, viruses, and spyware.
- Online backup & backup monitoring to keep their data safeguarded and recoverable in the event of a disaster.
- Email spam/virus filtering & 30 day archiving to keep their email secure against phishing attacks and malicious activity.
- Server & network monitoring 24/7/365 to keep their technology and network functioning at peak performance.
Ultimately, Stangenes Industries is able to rest assured knowing their business IT systems and data are handled for optimal reliability and security at all times!
Looking for a San Francisco Information Technology support company to help you bring your technology up-to-speed? Give us a call at (415) 294-5250 or send us an email at email@example.com. On Time Tech is the preferred IT support company for businesses throughout San Francisco and Los Angeles.