I have found on time tech to be the ideal service to support the needs of small business. They manage to explain the process and work through IT problems in a way that can be understood by non IT professionals. The support is set up in a way that suits the level of intervention required for the needs of the business. I have found the team to be responsive, knowledgeable and helpful. No question I had was too silly to ask. Thanks for your support.
My philosophy when starting OTT was I wanted to create a place that I would want to work at (fun and friendly.) Where there was no corporate politics and we could just do our job fixing things and helping people. We can help people with their technology and not be arrogant or condescending to people. We can actually make a difference in peoples lives and not just say it but do it.