On Time Tech has been working with us for a long time. There are a number of reasons for using their expertise.Having an in-house person is risky for us. We need 100% uptime and availability from knowledgeable people. If we had an IT person on staff, we would be running the risk of that person being out, or sick, or whatever—We simply can’t afford to have a moment go by where we don’t have IT support.
My philosophy when starting OTT was I wanted to create a place that I would want to work at (fun and friendly.) Where there was no corporate politics and we could just do our job fixing things and helping people. We can help people with their technology and not be arrogant or condescending to people. We can actually make a difference in peoples lives and not just say it but do it.
