Support Desk Technician
Tyrell brings 10 years of IT/tech industry experience to the Support Desk Team at On Time Tech. As a Support Desk Tech for OTT, he provides front-end assistance to our clients remotely for anything from quick fixes and walkthroughs, to scheduled weekly tasks and backups. Prior to working for OTT, Tyrell worked as a Systems Administrator/IT Consultant and managed and trained interns for a corporation that focused on government contracts. Tyrell has many certifications under his belt, including A+, N+, MCSA, MCSE, and MTCNA (MikroTik), and also spent two years in Film School and still likes to spend time behind the camera if the opportunity calls for it.
What Tyrell enjoys most about working for OTT is the dynamic that we share with our clients. He has enjoyed being able to grow relationships with our clients, understanding not just every client’s expectations, but the expectations of every individual that is a part of their organization. Recognizing and meeting their needs and making sure that trust and comfort ensue is a top priority. He also enjoys the friendliness and enthusiasm of the OTT “family,” and can always trust that all hands will be on board when required.
Tyrell finds that the pace at which technology moves is the most interesting part about IT/technology in general. Nothing has evolved more rapidly and feels that every day, a new piece of technology has the potential to make the world a better place.
When Tyrell isn’t working for OTT, you can find him exploring the outdoors enjoying free running and parkour. He also indulges in his creative side when feeling inspired, playing the guitar, drums, and piano, and also enjoys drawing, motion graphics, animation, and 3D modeling.